Rent Manager integration

Connect Rent Manager to Showdigs to keep your properties and units aligned while you manage showings and listing syndication in Showdigs. Once connected, Showdigs automatically imports your Rent Manager inventory and checks for updates every hour.

You need access to your Rent Manager account as an administrator, with permission to manage integrations. You do not need to create an API key, API secret, or share your Rent Manager password with Showdigs.

Showdigs supports one active PMS connection for each business. If you already have another PMS integration connected, contact us before changing connections so we can help protect your existing inventory and active listings.

1. In Rent Manager, go to Administration > Integrations.

2. Find and enable the Showdigs integration. This sends a connection request to Showdigs.

3. In Showdigs, go to Settings > Integrations > PMS Integration and select Rent Manager. The dialog will confirm that Showdigs completes the connection for you.

4. Contact Showdigs Support to let us know that you have enabled the integration. If we ask for your Rent Manager Company Code, send it to us. Do not send a password or API credentials.

5. We will approve the request and connect your account. Your initial inventory import begins automatically.

You can leave Showdigs while the import runs. We’ll email you when the first import is complete. Most accounts finish in about an hour, though larger portfolios can take longer.

After the connection is complete, you can confirm its status in Settings > Integrations > PMS Integration. That page shows the date and time of the most recent successful synchronization.

Showdigs checks your Rent Manager inventory hourly. The initial import and ongoing sync keep these core details aligned:

For a unit to be recognized as marketable by the integration, it must have its marketing setup in Rent Manager. Keep the property and unit active in Rent Manager so they remain available to sync.

Rent Manager supplies inventory information, but Showdigs remains the place to manage your listings and syndication.

• Create, edit, activate, pause, and syndicate listings in Showdigs.

• Update listing copy, photos, amenities, and showing settings in Showdigs when you want the changes to reach your listing feed.

• When starting showings for a unit, select Sync from Rent Manager to pull the latest available listing details for that unit. You can review and edit the imported details before saving.

Changes to listing content in Rent Manager do not continuously overwrite the listing you have built in Showdigs. This gives you control over the advertisement that prospects see and that Showdigs sends to syndication partners.

You can choose whether to use each unit’s Rent Manager application link or a default application link from Showdigs:

1. Go to Settings > Showings.

2. Under Showing profile defaults, turn on Sync application URL from Rent Manager.

When this setting is on, Showdigs uses the Rent Manager application link for eligible units and keeps it from being edited in Showdigs. When it is off, Showdigs uses the default application URL you set in Settings > Showings instead.

If you want Showdigs to stop showings when a unit is no longer being marketed in Rent Manager:

1. Go to Settings > Integrations > PMS Integration.

2. Turn on Automatically stop showings.

When enabled, Showdigs stops showings after the unit’s marketing setup is removed in Rent Manager. Because this can cancel tours on short notice, use it only if Rent Manager is your source of truth for whether a unit should continue showing.

Rent Manager does not automatically start showings in Showdigs. Start or schedule showings in Showdigs when the unit is ready.

Initial imports commonly take an hour or more, depending on portfolio size. You do not need to keep the Showdigs page open. We’ll email you when the import completes or if it needs attention.

First, verify that the property and unit are active in Rent Manager and that the unit has its marketing setup configured. Updates are normally picked up during the next hourly sync. If the item is still missing after an hour, contact Showdigs Support with the Rent Manager property and unit names or IDs.

Showdigs automatically retries Rent Manager syncs after a temporary error. If the connection remains disconnected or an error continues, contact Showdigs Support. Your existing Showdigs inventory is preserved while we help reconnect the integration.

Contact Showdigs Support before disconnecting Rent Manager or connecting another PMS. We’ll help sequence the change so active listings, application links, and existing Showdigs inventory continue to work as expected.

Contact Showdigs Support for help enabling the integration, reconnecting it, or resolving an inventory mismatch. Please include your Rent Manager Company Code, the affected property or unit, and any error message you see in Showdigs. Never send a password or API credentials.