SentriLock integration

Edited

Overview

SentriLock devices can be used for secure self-showings. When used, each prospective renter will receive a unique entry code for their tour.


How do I set it up?

Migrating existing devices

If you are new to Showdigs and possess SentriLock devices that you wish to utilize, it is essential to migrate these devices to our platform. This process will ensure that your devices are part of the "Showdigs Association," allowing us to access them for self-showing tours while you maintain ownership of the devices.

To initiate the migration process, please follow the steps outlined below:

  1. Send us a list of the serial numbers for your SentriLock devices.

  2. We will collaborate with SentriLock to start the migration process and will create a new SentriLock login for you.

  3. You will need to finalize your account setup by creating a password and a PIN using the link provided in the email you receive.

  4. Download the SentriKey Real Estate app on your mobile device. You can find the app on iOS here. If you are using an Android device, you can search for "SentriKey Real Estate" in the Play Store.

  5. Open the app and log in using the password you created in Step 3.

  6. While near a device, press the "Ent" button on the device.

  7. The app should quickly recognize the device. Enter your PIN when prompted.

  8. Open and close the device to complete the process.

  9. Repeat steps 6-8 for each of your devices.

Once you have completed the above steps for all your devices, please reach out to us. We will finalize the migration process, allowing you to access your devices from your Showdigs account.

Purchasing new devices

If you decide to purchase any additional SentriLock devices in the future, you can do so by emailing us at hello@showdigs.com. We will help coordinate the purchase with SentriLock and ensure that these new devices are added to your account from the start.


Are there any charges associated with these devices?

Yes, you will be charged $5/month/lockbox from Showdigs. We pay the same $5/month/lockbox to SentriLock, which allows us to access your lockboxes for self-showings.


What does a self-showing look like for a prospect?

Before the tour

As the scheduled tour time approaches, prospects will receive an SMS reminder and then a notification that they can enter the property. This notification will include a link to the Showdigs webpage, which will guide them through their tour.

During the tour

Upon arrival at the property, prospects will be prompted to click on a "Start Tour" button.

Prospects will first encounter a scam warning that confirms you are the property manager. This warning will include your contact information and a message clarifying that they will not be asked to pay an individual or send fees through services such as PayPal, Venmo, or any similar platforms.

Next, prospects will be directed to a page where they must enter the serial number from the physical lockbox device. Additionally, their GPS location will be checked. These measures are in place to ensure that they are physically present at the property and ready to commence their tour.

Once verified, prospects will receive the lockbox code, allowing them to enter the property. The following instructions detail how to open the lockbox:

  1. Press the ENT button on the lockbox.

  2. Enter the code displayed.

  3. Press the ENT button on the lockbox again.

  4. Take out the key and open the door.

After the tour

After the tour, we will send follow-up SMS notifications that will include:

  • Instructions on how to securely lock up the property.

  • A request for the prospect to complete a tour report.

  • A link to the application form.