What if the prospect isn’t here?

What should I do and how long should I wait?

Don’t worry, you’ll still get paid even if the prospect doesn’t show up. We appreciate your time!

If the prospect isn’t present at the beginning of the tour:

  1. Call the prospect to find out when they will arrive at the property.
  2.  If the prospect doesn’t answer, wait 5 minutes and text them.
  3. If the prospect hasn't arrived after 15 minutes, finish the tour in the app and mark it as a 'No Show'.
  4. If they are running 10-15 minutes late, please text or call Showdigs to let us know. Another tour might happen just after that and we will try to accommodate.