Please do not accept tours if you have other plans that might cause you to cancel the tour later on. There will be other opportunities.
Yet still, we understand that life happens and sometimes things come up. If you need to cancel a showing, within less than 1.5 before the tour, call Showdigs Support at (888) 333-5670 to let us know (then we'll ask you to cancel the tour from the app)
If you need to cancel a tour more than 1.5 before the tour time, you can do that without any further notice to Showdigs:
Go to the tour details page > scroll down > click on 'Cancel Tour' > confirm your action