High Availability vs Restricted Showings
Overview
Showdigs provides two distinct showing types for agent-led showings: High Availability and Restricted. Understanding the differences between them is essential for making an informed decision that best suits your property management needs. This document outlines the key features and recommendations for each showing type.
High Availability
High Availability is designed for properties that require maximum exposure and quick leasing cycles. It has the most available showing windows of 7 days a week from morning to evening. All tours are assigned to Showdigs agents by default.
This mode is ideal for:
Most vacant properties
Best prospect conversion
Quickest leasing cycles
Restricted
Restricted showings are suitable for high-demand properties and occupied units, particularly in situations where Showdigs agents are not available, or when you would like to assign tours to your in-house staff by default.
This mode allows for more controlled scheduling and is recommended for:
High-demand properties
Occupied units
Showdigs Agent Availability
You will see a "Agent Availability" indicator in the High Availability option. This helps you understand how likely it is that a Showdigs agent will be available to host tours at that location. It applies to High Availability and any Restricted showing windows you assign to Showdigs agents.
The availability label may appear as:
High
Medium
Low
Very Low
You can choose to use Showdigs agents in any of these cases, even when availability is very low. However, be aware that anything other than high coverage will likely lead to issues matching Showdigs agents to tours leading to late cancellations and reschedules. In those cases, consider using Restricted showings with your own team assigned, enabling self-showings, or choosing another setup that does not depend on Showdigs agent coverage.
Key differences between them
High Availability | Restricted | |
Where is it available? | In locations the Showdigs network is most active | Everywhere |
Can I use with occupied properties? | No | Yes, up to four showing windows of up to three hours each |
Can I assign my own team to these showings? | Yes, however, you need to take the tours up to 2 hours before the showing, as by default they are assigned to Showdigs agents. | Yes, you can assign a team member to handle a specific showing window, or let us handle the tours. Everything is automated once the tour is scheduled. |
When can I have showings? | 7 days a week, morning to evening | Whatever scheduling window you choose (within Showdigs operating hours) |
Setting up Restricted Showings
To set up restricted showings please follow this help article